Store Analytics

Digital metrics in the physical world.

Modular applications designed specifically for retailers to: learn about and transform the shopping experience, apply targeted marketing strategies, and maximize store performance.

Retail

Insights into your store's performance

Collect data from the outside within your store to get a complete picture of the entire customer journey.

What kind of store do you have?

Analyze the pool of potential visitors around your store and measure and compare the ability to convert passersby into visitors. Identify average dwell times outside the store.

VEHICLES

# Vehicles in the outdoor area

PEDESTRIANS

# Pedestrians in the outdoor area

VEHICLE FLOW

Directionality of vehicle flows and deflections

Measure and compare store performance in terms of window attractiveness and average display time.

PASSAGES

# Passersby in front of each storefront

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

VIEWS

# Shop window views

ATTENTION TIME

Average time of visual attention to the shop window

BENCHMARK

Comparison values against internal or market average indexes

ATTRACTIVITY INDEX

Relationship between views and passages

Measure the number of admissions, average dwell times within the store with specific analysis of their distribution in space and time.

ENTRANCES

# Incoming and outgoing visitors

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

RESIDENCE TIME

Average time spent inside the store

GROUPS

# Groups/ families/people moving together

BENCHMARK

Comparison values against average indexes

Measure the effectiveness and engagement of visitors toward specific exhibit areas, products, or product categories.

PASSAGES

# Visitors in front of the product/exhibit area

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

VIEWS

# Product/Area views

ATTENTION TIME

Dwell time by department

EFFECTIVENESS RATE

Comparison of values against internal or market average indexes

Measure and compare the performance of departments in terms of popularity, audience type, and dwell time.

PASSAGES

# Visitors in different departments

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

DWELL TIME

Dwell time by department

EFFECTIVENESS RATE

Value of attractive power and sales effectiveness of departments

BENCHMARK

Comparison values against average indexes

Monitoring checkout performance in terms of queuing and waiting time.

PASSAGES

# Visitors waiting at checkouts

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

GROUPS

# Purchasing groups

DWELL TIME

Dwell time by department

Measuring the audience of digital signage installations to maximize the value of the spaces, both in terms of ADV sales opportunities and to drive targeted content based on the audience in front of the screen in real time.

PASSAGES

# Visitors in different departments

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

VIEWS

# Product/Area views

ATTENTION TIME

Average time of visual attention to the plant

BENCHMARK

Comparison values against average indexes

Misurare l’attrattività di un negozio sull’intera area commerciale, confrontando il numero di ingressi con il numero di veicoli nel parcheggio e dell’affluenza di veicoli in tempo reale e su base storica.

VEHICLES

# visitatori in ingresso 
e in uscita

PEDESTRIANS

# Pedestrians in the parking area

DIREZIONE DEI VEICOLI

Direzionalità dei veicoli e uscita

CORRELATION OF ATTENDANCE

Comparazione di presenze nell’area monitorata

Analyze the pool of potential visitors around your store and measure and compare the ability to convert passersby into visitors. Identify average dwell times outside the store.

VEHICLES

# Vehicles in the outdoor area

PEDESTRIANS

# Pedestrians in the outdoor area

VEHICLE FLOW

Directionality of vehicle flows and deflections

Measure the number of admissions, average dwell times within the store with specific analysis of their distribution in space and time.

ENTRANCES

# Incoming and outgoing visitors

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

RESIDENCE TIME

Average time spent inside the store

GROUPS

# Groups/ families/people moving together

BENCHMARK

Comparison values against average indexes

Measure the effectiveness and engagement of visitors toward specific exhibit areas, products, or product categories.

PASSAGES

# Visitors in front of the product/exhibit area

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

VIEWS

# Product/Area views

ATTENTION TIME

Dwell time by department

EFFECTIVENESS RATE

Comparison of values against internal or market average indexes

Measure and compare the performance of departments in terms of popularity, audience type, and dwell time.

PASSAGES

# Visitors in different departments

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

DWELL TIME

Dwell time by department

EFFECTIVENESS RATE

Value of attractive power and sales effectiveness of departments

BENCHMARK

Comparison values against average indexes

Monitoring checkout performance in terms of queuing and waiting time.

PASSAGES

# Visitors waiting at checkouts

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

GROUPS

# Purchasing groups

DWELL TIME

Dwell time by department

Measuring the audience of digital signage installations to maximize the value of the spaces, both in terms of ADV sales opportunities and to drive targeted content based on the audience in front of the screen in real time.

PASSAGES

# Visitors in different departments

SOCIODEMOGRAPHIC CLASSIFICATION

Distribution by gender and age group

VIEWS

# Product/Area views

ATTENTION TIME

Average time of visual attention to the plant

BENCHMARK

Comparison values against average indexes

What are the benefits?

Maximizing store attractiveness and conversion rate

A/B testing on visual activities and exposure performance analysis

Store layout optimization and staff management

Calibration of brand/product mixing and sales policies

Staff exclusion

Reliable data

You can remove employee passages from the counts in order to maintain numerical values of only the passages of visitors to the monitored area.

With this feature, technology is trained to recognize uniforms, and all employees will be “invisible” to sensors. Their transit will not affect the passage counts of individual areas.

Staff exclusion is performed internally on the sensors: processing occurs instantaneously on board each sensor, and the identity of employees cannot be traced.

Store analytics ingresso

Data Visualization

Custom data platform to visualize and export data

Anonymous and aggregated data collected in real time can be accessed on Blimp Analytics dashboards or transferred to third-party platforms.

DATA VISUALIZATION

With Dashboard Blimp Analytics for:

  • Benchmark – comparator
  • Analysis and comparison across the entire network of stores
  • KPI analysis to create aggregations of geographic areas, pdv performance, store categories (e.g., malls and on-street)
  • Integration via API
  • Export to excel

Case Studies

Explore application cases

Examples of projects fielded with our clients.

Deep tech per il monitoraggio dei dati in ambienti urbani

Leroy Merlin needed to collect real-time information about store visitors and their behavior in different areas of interest: parking area, entrance area, department area, display area, product focus, and checkout area.
By installing various Head-Counter sensors, the client could then know the average time spent in individual departments at different times of the day to determine staff allocation accordingly.

In addition, with a view to having extremely accurate data that would not be impacted by the steps of the staff inside the store, it experimented with the Staff Exclusionfeature: in fact, the sensors were trained to recognize the uniform of the staff and thus make them invisible to the data.

Deep tech per il monitoraggio dei dati in ambienti urbani
Deep tech per il monitoraggio dei dati in ambienti urbani

On the occasion of the 2019 edition of Mille Miglia (15-19 May), Blimp sensors were installed on the vehicles to: measure the number of spectators along the entire route of the event and subdivided by stages; socio-demographic classification of spectators (age, gender, groups); define the volume of brand exposure for each stage of the route; monitoring through the acquisition system installed on board 4 cars distributed within the convoy.

Verified accuracy rate: 98.3%.

Deep tech per il monitoraggio dei dati in ambienti urbani
Deep tech per il monitoraggio dei dati in ambienti urbani

Amazon needed to understand the most attractive areas of the shop-in-shop within Mediaworld Milano Certosa in order to recalibrate product positioning and layout strategies.

Real-time audience measurement made it possible to analyse the flows of the five departments in the shop-in-shop, measure attendance and optimise dwell times per department. This data was correlated with the daily receipt data to get a more precise analysis of the conversion rate of each area.

Mondadori aveva necessità di introdurre strumenti tecnologici avanzati all’interno dei suoi store, che gli permettano di avere dati certi con cui modellare e calibrare le sue strategie per effettuare scelte data driven precise a fine di massimizzare le vendite e migliorare l’esperienza in store in base al target di riferimento.
La tecnologia Blimp crea un digital twin dell’ambiente che circonda il negozio con focus particolare sulle vetrine, attraverso sensori on field che analizzano e certificano l’impatto delle singole vetrine suipassanti. La misurazione in tempo reale dell’audience e l’esposizione degli insights su dashboard danno gli strumenti a Mondadori per un costante miglioramento delle strategie marketing e vendita.
Deep tech per il monitoraggio dei dati in ambienti urbani

The objective was to monitor the flow of visitors to the customer’s stands during major trade fairs such as Refrigera and C&R and Sigep, thanks to the on-site installation of Blimp’s Head-Counter sensors.

What was the purpose? Collect detailed data on flows, average dwell times and stand attractiveness performance, conversion rate between external and entrance pedestrians and dwell times per area.

Deep tech per il monitoraggio dei dati in ambienti urbani

Driven by the growing popularity of electric vehicles, petrol stations will have to transform themselves by becoming multi-service, with new entertainment points, responding to new needs.

With Head-Counter sensors, privacy by design, the station environment can be reproduced in order to collect data on pedestrian and vehicle flows.

The real-time measurement of passages and the display of insights on customised dashboards allow trends to be analysed and redesign strategies to be adapted to the space and user experience within stations.

Deep tech per il monitoraggio dei dati in ambienti urbani
Deep tech per il monitoraggio dei dati in ambienti urbani

Mondadori needed to introduce advanced technological tools into its stores, which would allow it to have reliable data with which to shape and calibrate its strategies to make precise data-driven choices in order to maximise sales and improve the in-store experience according to the target audience.

Thanks to Blimp technology, it was possible to create a digital twin of the environment surrounding the shop with a special focus on shop windows and entrances, using on field sensors that analyse and certify the impact of individual creativity in shop windows and on conversions to entrances.

Real-time audience measurement and the display of insights on dashboards have given Mondadori the tools to constantly improve its marketing and sales strategies.

Deep tech per il monitoraggio dei dati in ambienti urbani